Nature of Services

wickzenshop provides professional photography services, which are customized and performed based on client specifications. Due to the personalized nature of our services, certain policies apply regarding cancellations and refunds.

Cancellation Policy

Clients may cancel photography sessions with advance notice. Cancellation terms, including required notice periods and any applicable fees, will be clearly communicated during the booking process and outlined in your service agreement. Cancellations made with sufficient advance notice may be eligible for rescheduling without penalty.

Refund Policy

Refunds are evaluated on a case-by-case basis and depend on the specific circumstances of the cancellation. If a session has been completed and digital files have been delivered, refunds are generally not available. For sessions cancelled before completion, refund eligibility will be determined based on the terms of your service agreement.

Rescheduling

We understand that circumstances may change. Clients are encouraged to contact us as soon as possible to discuss rescheduling options. We will work with you to find an alternative date that works for both parties, subject to availability.

Client Satisfaction

We are committed to delivering high-quality photography services that meet your expectations. If you have concerns about your completed session or delivered photographs, please contact us promptly so we can address your concerns and work toward a satisfactory resolution.

Deposits and Payments

Deposits paid to secure photography sessions are generally non-refundable but may be applied to future sessions if cancellation occurs with sufficient advance notice. Final payment terms and refund policies will be clearly outlined in your service agreement.

Contact Us

For questions about cancellations, refunds, or to discuss your specific situation, please contact us at contactuse@wickzenshop.world or call +1 (312) 380-9265. We are here to help and will work with you to find the best solution.